Free shipping applies only when explicitly offered as part of a promotion or special campaign. Unless a free-shipping offer is shown at checkout or in a promotion, standard shipping charges apply.
Please provide a complete postal address, including correct PIN code, email address and contact number. Double-check these details before placing your order so we can ship without delay or errors.
If the item you ordered is in stock, we will pack and dispatch it from our warehouse within 3 working days of receiving the order.
If any ordered item is not currently in stock, we will arrange to produce it and dispatch within 10 working days of your order date. We will keep you informed by email if this applies to your order.
Our courier partners deliver Monday through Saturday, between 9:00 AM and 7:00 PM local time. Deliveries do not occur on Sundays or public holidays. Please note that delivery times can be affected by factors beyond our control (e.g., weather delays or transport strikes).
Once your package is dispatched, we will email you the tracking details. Please wait for this email to track your shipment.